I need a front panel on my Potentiostat. Does your Potentiostat have a front panel?

Yes!  The HD Potentiostats have a front panel integrated into the instrument.  This permits the immediate measurement of results.  Furthermore, you avoid the complication that comes with all the wires to and from a computer.  Simply insert this instrument into a power source and you can begin using this fantastic instrument.

Can the Potentiostat communicate with oscilloscopes or external instruments?

Yes!  That is not a problem.  On every HD Potentiostats, there are analog outputs for potential and current, and analog inputs for external waveforms and auxiliary signals.

What is the warranty period for each product?

The warranty for every HD product is one year after receipt of the product.  this warranty covers wear under normal use.

Can I maintain my instrument after the warranty period expires?

Yes!  Even after the warranty period, the HD instrument can be maintained at a charge.  Contact customer service, toll-free, at 1-800-799-6232 to receive a quote for the specific maintenance request.

Are there any fees to maintain my instrument after purchase?

All charges, such as shipping and handling, insurance, and custom clearance will be paid by the customer.

If I need to repair my HD instrument, how long will it take for your engineers to complete the repair?

It depends on the problem of your instrument.  In our experience, it takes an average of 2-4 weeks to complete the repair and return it to the customer.

What is the estimated cost for repairing an instrument?

It depends on the problem and/or damage to the instrument.  It is estimated to cost between $300 and $500 to repair.

What areas of study can I use the HD instruments?

These instruments are ideal for physical electrochemistry, corrosion measurement, voltammetry, coulometry, automatic polarization, electrolysis, fuel cell, biochemistry, and more.

What current customers use your instruments?

Current HD customers include educational institutions (university departments of science technology and engineering), technical institutes, national and public laboratories, and private enterprises.

I would like to see a demonstration of these instruments. Can you accommodate this type of request?

We will review this type of request on a case-by-case basis.